How Small Enterprises Grow With Better Customer Care
Gr ves all-in-one customer service platform empowers groups to supply fast, personal, top-quality support to cut back costs and produce more product sales.
Trusted by 10,000 growing teams
Growing groups have more done with Gr ve
Collaborate with a provided inbox
Save time with a knowledge base
Go faster with automations
Make smarter decisions with reports
Combine everything with integrations
Private Notes Collaborate behind the scenes with notes that only you and your group can easily see.
Assignments By assigning conversations to specific teammates, its always clear that is in charge of what.
Statuses understand where every discussion appears by marking it as Open, Sn zed, or Closed.
Collision detection Easily see if a teammate has already been replying up to a discussion in order to avoid embarrassing double replies.
New Conversations forward consumer email messages or log phone call conversations.
Customer Profiles See the history that is full of client at a l k, without the need to search.
“We experienced a growth within our client base from 1 to 1500 customers. Gr ve had been immediately to help us manage that development from time one. Its capability to develop with us is key to the customer care success tale.”
Chris Spilka В· CEO and Co-Founder of Handscode
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Self-guided onboarded, step-by-step training guides, and intuitive UX.
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See Gr ve doing his thing in this video that is 3-minute.
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The number 1 destination for small, hardworking teams that expect big outcomes.
Never just take our word for this
See just what a number of our 70,000+ users from across the globe have to say.
“we recommend Gr ve to lots of people over ZenDesk. I enjoy the ease and simplicity of g d use.”
Splendies
“My task is more efficient with Gr ve, and also the information shows a 35% increase in productivity.”
G2 User Review
“Gr ve is 500% better. Really. Means better than ZenDesk. It appears like an email that is personal not a ticket. Its absolutely a game changer.”
The Hustle
“we just dont need or wish all of the fluff which comes in a full-blown assistance desk package. We dont have enough time or inclination to out figure that.”
Capterra User Review
“Zendesk is datingmentor.org/wooplus-review/ one of those products which I think expanded t fast and simply don’t l k at the user experience at all. Because it feels like something out from the late nineties. It is therefore painful. Gr ve had been such as a breathing of outd rs.”
Josh Kohlbach Rymera
“Gr ves workflow simply made sense, set alongside the insane level of do-it-yourself setup you had to do with Zendesk. We’re liberated to focus on our company as opposed to babysitting the assistance desk computer software. For the few times we’ve required help, their team knows whatever they’re discussing. That’s constantly refreshing.”
G2 User Review
” We were seeking to get away from our inbox as we scaled. To help make sure things didnt slip between your cracks, we required a ticketing system. Zendesk had been both costly and a little more substantial than what we had been trying to find.”
G2 User Review
“Zendesk was not because straightforward as it ought to be. It was very hard to set up the information base and very hard to comprehend the movement of seats. It absolutely was taking a lot of time to figure it out. We had been business that is losing customers had been upset. It simple. therefore we went with Gr ve to keep”
Josh Pather Photo B th Global
“Gr ve helps it be so much better to connect with my clients, to produce help, to improve product sales, and to restrict the total amount of people who stop investing in my services.”
Capterra Consumer Review
” that which we liked about Gr ve is that we didnt need certainly to ch se between ease and functionality. It offered us everything we needed.”
Chris Spilka CEO and Co-Founder @Handsoncode
“Unlike a few of the other software we attempted, Gr ve wasn’t distended with a large number of features we would use never. As being a small/medium company that is sized Gr ve’s admission inbox and Knowledge Base worked well. Numerous members of this help group had the ability to designate seats, keep notes, modification admission status, etc. Plus, I love being able to merge tickets to see customer facts about the sidebar.”
G2 User Review
” To our clients, our support appears and feels exactly like e-mail. They do not know the distinction. But also for our customer support agents, Gr ve provides all of the features we have to provide awesome support.”
Allan Branch Founder @Less Accounting
“We appreciate the ease of use, the simplicity of setup, therefore the experience our customers have actually utilizing Gr ve. Other solutions we have l ked at may have decent functionality at a g d price, but when we tested it from the client’s perspective, it don’t feel just like a g d solution. Other businesses require t steps that are many. Gr ve is as effortless as giving an email.”
Capterra Consumer Review
“We tried products like Freshdesk, Intercom, and Hubspot. They included features that are t many just ended up being costly overkills for us. Nothing felt appropriate until Gr ve.”